Responsible Gaming
Our Commitment to Safe Gaming
At Redcliffe Jetty Visitor Information Centre, we are committed to promoting responsible gaming practices. We want to ensure that your experience with Rocket Play Casino remains enjoyable and safe.
Gambling Should Be Entertainment
Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Please only gamble with money you can afford to lose. Set a budget before you play and stick to it. Never chase losses or gamble more than you planned.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your state) to access and play on Rocket Play Casino. If you are under the legal age, please do not attempt to register or gamble. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Spending more time and money gambling than intended
- Chasing losses by gambling more to recover money lost
- Lying to family, friends, or others about the extent of your gambling
- Hiding gambling activities or accounts from loved ones
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting work, school, family, or personal responsibilities due to gambling
- Borrowing money or getting into debt to fund gambling
- Feeling anxious, irritable, or restless when trying to reduce or stop gambling
- Failed attempts to cut back or quit gambling
- Risking important relationships, jobs, or opportunities because of gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Rocket Play Casino offers several tools to help you maintain control of your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much money you deposit into your account.
- Loss Limits: Set a maximum amount you are willing to lose within a specific timeframe.
- Reality Checks: Enable pop-up reminders to check how long you have been playing and how much you have spent.
- Session Time Limits: Set a maximum duration for your gaming sessions.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you feel your gambling is becoming problematic.
- Account Closure: Close your account for a cooling-off period if needed.
We encourage you to use these tools proactively to maintain a healthy gaming experience.
Support & Help Resources for Australia
If you or someone you know is struggling with problem gambling, there are confidential support services available:
Australia-Based Support
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free and confidential online and phone counselling service for problem gambling. Available 24/7.
International Support Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free support and information about problem gambling. - GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling. - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Research, education, and resources on responsible gambling. - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
National helpline and support resources: 1-800-522-4700 (available 24/7).
Need Help? Take Action Today
If you believe you have a problem with gambling, or if someone close to you does, it's important to seek help as soon as possible. There is no shame in reaching out—support is available and recovery is possible.
Contact Gambling Help Online today:
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free and confidential)
Our Commitment to You
We are committed to providing a safe and enjoyable gaming environment. If you have any concerns about your gambling or need additional support, please do not hesitate to contact the support services listed above. Your wellbeing is our priority.